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CUSTOMERS

Real shapes,
real numbers.

Hypothetical scenarios drawn from the patterns we see across small operations and switchers from open-source agents. Names anonymized, numbers grounded in real conversion ranges.

Featured stories

The salon owner who stopped losing the 6pm-to-9am calls
Beauty and wellness
The salon owner who stopped losing the 6pm-to-9am calls

A hypothetical scenario based on the booking-rate patterns we see across small salons. After-hours coverage moved from voicemail to a real conversation, in the owner's voice, that ends in a booked appointment.

The non-technical founder who tried OpenClaw and got stuck at the gateway
Solo founder
The non-technical founder who tried OpenClaw and got stuck at the gateway

A hypothetical scenario based on the dropoff patterns we see in non-technical users attempting to self-host an open-source AI agent. Six evenings of debugging, then a five-minute switch.

The senior engineer who burned out on debugging his own OpenClaw stack
Software engineering
The senior engineer who burned out on debugging his own OpenClaw stack

A hypothetical scenario based on the patterns we hear from engineers who self-hosted an open-source AI agent and decided their evenings were worth more than the savings.

SERVICE TRADES

Service trades and home services

HVAC, contracting, salons. Phones answered, calendars filled.

  • Home services (chimney sweep)
    The chimney sweep whose autumn calendar filled itself in the first cold week
    →
  • Home services (pool service)
    The pool-service operator whose route stopped getting disrupted by green-pool calls every hot Friday
    →
  • Home services (pest control)
    The pest control operator whose quarterly-renewal calls turned into stayed contracts
    →
  • Home services (garage door)
    The garage-door pro whose 6:50am calls became the largest revenue window of the week
    →
  • Home services (roofing)
    The roofing contractor whose post-storm leads stopped walking next door
    →
  • Home services (septic)
    The septic operator who stopped losing the Tuesday-closing inspection to the next pumper on Google
    →
  • Home services (general contracting)
    The contractor who runs his crew from a single text thread
    →
  • Home services (HVAC)
    The HVAC company that doubled its booking rate by answering the phone
    →
  • Home services (plumbing)
    The plumbing crew that stopped losing the 2am burst-pipe call
    →
  • Home services (landscaping)
    The landscaping shop whose spring estimate book filled in March instead of leaking to the next firm on Google
    →
  • Home services (lawn care)
    The lawn-care operator whose spring route filled by late March instead of mid-May
    →
  • Home services (electrical)
    The electrical contractor whose post-storm rebookings stopped walking next door
    →
  • Home services (water treatment)
    The water-treatment shop whose quote-to-install conversion went up the week the phone got answered
    →
WELLNESS

Fitness and wellness

Personal trainers and yoga studios. Reschedules and signups handled.

  • Fitness and wellness (yoga)
    The yoga studio that handles class signups in three languages
    →
  • Fitness and wellness
    The personal trainer who triages everyone with one number
    →
PROFESSIONAL SERVICES

Professional services

Law firms and creatives. Admin handled by the agent.

  • Legal services
    The small law firm that captures every after-hours lead
    →
  • Creative services (photography)
    The photographer who runs her admin from her car
    →
HOSPITALITY

Hospitality

Restaurants and venues. Reservations across every channel.

  • Hospitality (restaurant)
    The restaurant that books reservations across WhatsApp, SMS, and the phone, in one record
    →
OPEN SOURCE SWITCHERS

Coming from OpenClaw or Hermes Agent

Engineers, founders, and agencies who chose hosted over self-host.

  • Power user (personal use)
    The Hermes Agent user whose memory loop never engaged
    →
  • Agency / consulting
    The agency that tried to deploy OpenClaw to 30 clients and gave up
    →

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Gmail
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Slack
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GitHub
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Uber
DoorDash
Apple Music
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Alexa
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Hue
Claude
Shopify
QuickBooks
Xero
Square
HubSpot
Salesforce
Stripe
Lyft
Alexa
Google LSA
Hue
Claude

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